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Thread: Best Customer Service Ever!!!

              
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    Best Customer Service Ever!!!

    Terry and his team at BMS has one of the best customer service I have ever seen. Placed an order for an upgraded jb4 G5 board on the 12th, and even emailed Terry to ask if he can make it an ISO board. I received the board today in the morning in the mail. I can honestly say I have never ordered something and had it come that fast before in my life. Thanks to the team at BMS and keep it up guys Click here to enlarge

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    See and hear these types of reviews awesome... that speaks volumes.

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    better get used to it... Those guys rock!

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    Oh I am use to it. All my power mods on my car are BMS items. Will be ordering their meth kit in the spring.

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    Just installed the new board and uploaded the new ISO firmware. First impression was that the car is a lot smoother with the G5 than the G4. I don't know if it is just me, but my car seems more quiet when cruising. The sound when full throttle seems to be a lot better also. It's been raining out today so I really didn't get to do 3rd gear pulls to redline, but I can tell the car feels a lot stronger and boost seems to be more on target. I am very pleased with my upgrade and thank you to Terry for answering all my questions during this purchase.

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    BMS has never faltered in their customer service even as they got bigger over the years. I always say the best customer service is one that you never have to use and in that regard, they get high marks too.

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    Customer service isn't something I used to care about, I guess that's because I got used to the lack of help typical vendors supply. Not so with BMS. Even if you think you're someone who doesn't need help, you will really value it after using BMS products. Its one thing to get the tune running alright, its an entire other story to play around with it and get 100% out of it. Terry really helps you to do this and in so doing you learn more (which is exciting) and he uses this feedback to further improve the product. Its really a win win other companies should pick up on.

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    Click here to enlarge
    Burger Motorsports
    Home of the Worlds fastest N20s, N54s, N55s, N63s, and S63s!

    It is the sole responsibility of the purchaser and installer of any BMS part to employ the correct installation techniques required to ensure the proper operation of BMS parts, and BMS disclaims any and all liability for any part failure due to improper installation or use. It is the sole responsibility of the customer to verify that the use of their vehicle and items purchased comply with federal, state and local regulations. BMS claims no legal federal, state or local certification concerning pollution controlled motor vehicles or mandated emissions requirements. BMS products labeled for use only in competition racing vehicles may only be used on competition racing vehicles operated exclusively on a closed course in conjunction with a sanctioned racing event, in accordance with all federal and state laws, and may never be operated on public roads/highways. Please see http://www.burgertuning.com/emissions_info.html for more information on legal requirements related to use of BMS parts.

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    Terry and BMS FTMFW!!!!!!!!!

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    yep gotta say hands down the bomb. there's a reason I'm gladly going to ship my car across the country for him to do his thing with it once it's built Click here to enlarge
    - Proven Power Tampa built 6466 ST -
    - N54 6AT WR 711whp 637wtq-
    -N54 WR 1/4mile trap: 133.57mph- -

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    Click here to enlarge Originally Posted by Ak335i Click here to enlarge
    This quote is hidden because you are ignoring this member. Show Quote
    yep gotta say hands down the bomb. there's a reason I'm gladly going to ship my car across the country for him to do his thing with it once it's built Click here to enlarge

    Oooohhh but I'm so pumped up about their development of BMS license plate frames....I hope your stuff goes on the back burner until that license plate frame can add 10whp on pump gas and no meth.

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    BMS always ships very thing extremely fast. They rock!!!
    John 3:16


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    customer support of terry is amazing.
    e-mails are answered asap.

    this was one of the point going with JB4.
    and JB4 stands for itself =)

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    Terry's customer service is a huge part of why so many customers including myself feel comfortable making purchases through him for BMS parts and even non-BMS parts.
    jb4+fbo+meth

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    I love Terry. I wish he would offer me a deal for sending him my Rev2.5 in return for a G5 ISO :p

    Ill be filling my car up with BMS products this winter, hopefully!

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    Click here to enlarge Originally Posted by sr20seb Click here to enlarge
    This quote is hidden because you are ignoring this member. Show Quote
    Oooohhh but I'm so pumped up about their development of BMS license plate frames....I hope your stuff goes on the back burner until that license plate frame can add 10whp on pump gas and no meth.

    we will def get some dyno pulls with and without the license plate frame.
    - Proven Power Tampa built 6466 ST -
    - N54 6AT WR 711whp 637wtq-
    -N54 WR 1/4mile trap: 133.57mph- -

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    Click here to enlarge Originally Posted by Eric335 Click here to enlarge
    This quote is hidden because you are ignoring this member. Show Quote
    I love Terry. I wish he would offer me a deal for sending him my Rev2.5 in return for a G5 ISO :p

    Ill be filling my car up with BMS products this winter, hopefully!
    http://www.n54tech.com/forums/showthread.php?t=6729 lol

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